<?xml version="1.0"?>
<Cases xmlns="x-schema:http://ksi.puc.pa.gov/DataEx/Schema/EGWReportData.xdr">
<NbrOfCases>1</NbrOfCases>
<CreatedDateTime>11/26/02 10:13:00 AM</CreatedDateTime>
<Attachments> 
<FileName CaseNumber="1234567">uniquebill_12042001_113131.pdf</FileName> 
<FileName CaseNumber="1234567">uniqueInv_12012001_012112.doc</FileName> 
<FileName CaseNumber="1122334">unique_gif.gif</FileName> 
</Attachments>

<EGWInformalRep>
<FileType>EGWINFORMAL</FileType>
<CaseNbr>1234567</CaseNbr> 
<CompanyCode>1111</CompanyCode> 
<Customer> 
<CustomerFirstName>Mary</CustomerFirstName> 
<CustomerLastName>Patterson</CustomerLastName> 
<AccountNumber>794123342313</AccountNumber> 
<CustHomePhone HomeAreaCode="715">1235687</CustHomePhone>
<CustWorkPhone WorkAreaCode="715">2355687</CustWorkPhone>
<CustomerMailAddress> 
<MailAddress1>301 EAST WEST DR.</MailAddress1> 
<MailAddress2>APT # F</MailAddress2>
<MailCity>Harrisburg</MailCity> 
<MailState>PA</MailState> 
<MailZip5>19454</MailZip5> 
<MailZip4>7909</MailZip4> 
</CustomerMailAddress> 
<CustomerServAddress> 
<ServAddress1>4256 NORTH SOUTH DR.</ServAddress1> 
<ServAddress2>APT # F</ServAddress2> 
<ServCity>York</ServCity> 
<ServState>PA</ServState> 
<ServZip5>56802</ServZip5> 
<ServZip4>4444</ServZip4> 
</CustomerServAddress> 
</Customer> 
<SentToUtil>2002-10-29</SentToUtil>
<CurrBillDueDate/>
<BudgetAmt>0.00</BudgetAmt>
<TotalBalance>0.00</TotalBalance>
<CaseHeatingAccount>N</CaseHeatingAccount>
<Rate>Res</Rate>
<CoInvestigationPriorBCSContact>9/27/02 - The customer called the Customer Contact Center stating that he wanted the service disconnected immediately......and follows Co Investigation details</CoInvestigationPriorBCSContact>
<CoInvestigationAfterBCSContact>10/31/02 - The CR made a field visit to investigate .....and details</CoInvestigationAfterBCSContact>
<CustLastContactDate>2002-09-27</CustLastContactDate>
<CoTellCust> The customer/landlord was informed that ....details </CoTellCust>
<CoFinalPositionToBCS>The customer/landlord ......and the final position</CoFinalPositionToBCS>
<MiscInfo> 
<PreparedByFirstName>NOT BY ME</PreparedByFirstName> 
<PreparedByLastName>NOT BY ME</PreparedByLastName> 
<PreparedByPhone PhoneAreaCode="123">1234567</PreparedByPhone> 
<PreparedDate>2001-09-07</PreparedDate> 
<NbrOfTimeSend>1</NbrOfTimeSend> 
<NbrOfTimeFaxed>0</NbrOfTimeFaxed> 
</MiscInfo> 
</EGWInformalRep>
</Cases>
